FAQs

FAQs

Answers to the frequently asked questions

Our offer

We collect all your documents including invoices, receipts and contracts, and then scan and process them within 24 hours. You will find all your documents in the Zeitgold app, where you can control and do all your paperwork with a finger tap. By digitizing and automating you save time and nerves.

Yes! An analysis with our customers shows that with Zeitgold they do up to 10 hours less paperwork per week. This is because we automate lengthy operations such as preparatory accounting and simplify other time-consuming operations such as cash journal and payroll.

Yes, all our functions are accepted by the German tax office, and our digital cash book is 100% GoBD compliant. We work together with renowned tax consulting firms in Germany to ensure this is always the case.

From customer feedback we know that we are usually cheaper than their previous solution. Our service covers all areas of your paperwork. Since every company is different, we need information to create an individual offer for you – so you only pay for what you need. Use our questionnaire so we can create an offer tailored to your needs.

You can cancel our service at any time. In case of cancellation you will receive all physical originals as well as digital copies of your documents and we will organize the transfer to the new contact person.

The Zeitgold App

The app is self-explanatory: Every day you will be shown the tasks to do, and we explain step by step how you can do it. In addition, we use everyday language wherever possible, and if we need to use technical words we explain them in detail.

Unfortunately not. The great benefit of Zeitgold is reflected in the interaction of the individual parts: e.g. if you give your employee cash in advance, it is automatically taken into account for payroll and the monthly closing. You do not need to concern yourself about anything. That is why Zeitgold is your complete solution for all your paperwork.

Yes! You can test the “cash book” function. Just download the free Zeitgold App in the App Store or Google Play Store on your phone.

Technical questions

Privacy is one of the most important topics for us, and all processes are designed to preserve it. We continue to revise our policies in line with the EU General Data Protection Regulation (GDPR). You can find more information in our privacy policy.

Your data is saved with multiple backups in different physical data centers, so nothing can be lost. We use the latest encryption standards to ensure the security of your information. Unlike traditional archives, your data is safe even in the event of fire, water damage or similar disasters.

If you have further questions you can call us – 030 311 98 555